Before sending back any returns, please use the “Contact Us” page for instructions on how and where to send your returns.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. But no worries! We'll cover the costs of reprinting and shipping a replacement order for you.

We may ask for your help before doing that, like confirming with you that the shipping address was correct. It would also be good to double-check that you got in touch with the shipping carrier to try locating the lost order. Keep in mind that if tracking information states an order was delivered, we won't take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Use the “Contact Us” page include the order number in your message

If something arrives damaged, Use the “Contact Us” page and send a photo of the damaged goods, then we'll gladly send a replacement at no cost to you.

Use the “Contact Us” page with your request.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.